ek4444 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and ek4444 ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at ek4444.club and any associated mobile or web applications (collectively, "the Platform"). By registering an account, accessing the Platform, or placing any wager, you confirm your unconditional acceptance of these Terms in their entirety. These Terms apply to all users of the Platform regardless of the device, browser, or access method used.

These Terms are effective as of 1 January 2026 and supersede all previous versions. The Company reserves the right to amend these Terms at any time. Where material changes are made, we will notify registered players by email or by a prominent notice on the Platform. Continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes.

2. Eligibility

Access to and use of the ek4444 Platform is strictly limited to individuals who satisfy all of the following conditions:

• You are at least 18 years of age. ek4444 does not permit gambling by minors under any circumstances.
• You are accessing the Platform of your own free will, for personal entertainment purposes only.
• You are not acting on behalf of any other person or entity in respect of your gambling activity.
• You are not a current employee, contractor, director, or close family member of an employee or director of ek4444 or any of its affiliated companies.
• You understand that online gaming may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of the Platform is lawful under the laws applicable to you.

ek4444 reserves the right to request documentary proof of age, identity, and address at any point. Accounts may be suspended pending verification, and any funds won during an unverified period may be withheld until verification is complete.

3. Account Registration

3.1 Single Account Policy

Each individual player is permitted to hold one account only on the ek4444 Platform. Opening, operating, or having access to more than one account is strictly prohibited. Where duplicate accounts are identified, the Company reserves the right to close all associated accounts and forfeit any balances or bonus funds held within them.

3.2 Accuracy of Information

You must provide accurate, complete, and truthful information when registering your account, including your full legal name, date of birth, residential address, phone number, and email address. Any material misrepresentation in your registration details will be considered a breach of these Terms and may result in immediate account closure and forfeiture of winnings.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. ek4444 will not be held liable for any losses incurred as a result of unauthorised access to your account where such access arises from your failure to keep your credentials secure. You must notify ek4444 immediately if you suspect any unauthorised use of your account by contacting support at [email protected].

3.4 Account Verification (KYC)

ek4444 operates a Know Your Customer ("KYC") process in accordance with anti-money laundering best practices. You may be required to submit copies of a government-issued photo identification document (e.g., National ID card, passport), a proof of address document issued within the past three months, and evidence of your payment method ownership. Failure to complete KYC verification within the timeframe requested may result in withdrawal restrictions or account suspension.

4. Deposits & Withdrawals

4.1 Deposit Methods

ek4444 accepts deposits via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other methods displayed on the deposit page at the time of transaction. The minimum deposit amount is ৳200. ek4444 does not charge any platform-side deposit fees, though your payment provider may apply its own charges.

4.2 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳500. Standard withdrawal requests are processed within 30 minutes under normal operating conditions. VIP-tier members may benefit from expedited processing times. ek4444 reserves the right to conduct additional verification checks before processing any withdrawal, particularly where the amount requested is significant or where there is any indication of unusual account activity.

4.3 Currency

All transactions on the ek4444 Platform are denominated in Bangladeshi Taka (৳ / BDT). Where a game or payment method displays amounts in a different currency, ek4444 will apply the prevailing exchange rate at the time of conversion. The Company is not responsible for exchange rate fluctuations.

4.4 Refunds

Deposits are generally non-refundable once credited to your ek4444 account. Exceptions may be made at the Company's sole discretion in cases of verified technical error. Requests for refunds must be submitted to [email protected] within 48 hours of the transaction in question.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, cashback offers, and promotional rewards offered by ek4444 are subject to the specific terms published alongside each promotion, including applicable wagering requirements, minimum odds restrictions, time limits, and eligible game restrictions. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated in the specific promotion terms, bonus funds must be wagered a minimum number of times before any associated winnings may be withdrawn. The applicable wagering multiplier for each bonus is stated clearly on the promotion page. Progress toward satisfying wagering requirements may vary by game type; slots typically contribute 100% toward the requirement, while table games and live casino may contribute at a lower rate as specified per promotion.

5.3 Bonus Abuse

ek4444 reserves the right to withhold bonus payments, void associated winnings, and close accounts where there is evidence of systematic bonus abuse, including but not limited to: the creation of multiple accounts to claim bonuses multiple times, coordinated play with other players to satisfy wagering requirements without genuine gaming risk, or any pattern of play that the Company reasonably determines to be inconsistent with legitimate recreational gambling.

5.4 VIP Programme

The ek4444 VIP Programme operates across five tiers: Silver, Gold, Platinum, Elite, and Diamond Club. Tier advancement is based on accumulated loyalty points earned through real-money wagering. VIP benefits, including cashback rates, dedicated account managers, priority withdrawal processing, and exclusive promotional offers, are determined by tier level and may be amended by ek4444 at any time with reasonable notice to affected members.

6. Game Rules & Betting

Each game offered on the ek4444 Platform is governed by its own individual game rules, which are displayed within the game interface. In the event of a discrepancy between game rules displayed on the Platform and those of the underlying software provider, the software provider's rules shall take precedence.

For sports betting, all markets are governed by the rules published on the relevant betting page. ek4444 reserves the right to void any bet placed on an event that is subsequently cancelled, postponed, or materially altered from its original format. Bets placed in error due to a manifest pricing error on the part of ek4444 may be voided at the Company's discretion, with stakes returned to the player's account.

Results of random-number-generated games are determined by certified Random Number Generator ("RNG") software. ek4444 does not manipulate game outcomes. Published Return to Player ("RTP") percentages represent long-term statistical averages and do not guarantee individual session outcomes.

7. Prohibited Conduct

The following conduct is strictly prohibited on the ek4444 Platform:

• Providing false, misleading, or fraudulent information during registration or verification.
• Operating more than one player account, whether in your own name or using a third party's identity.
• Using automated betting software, bots, scripts, or any artificial intelligence tools to interact with the Platform.
• Exploiting software errors, glitches, or unintended game behaviours to gain an unfair advantage.
• Colluding with other players to manipulate game or betting outcomes.
• Engaging in any form of money laundering, including depositing funds derived from illegal activity.
• Charging back or reversing a payment after using deposited funds to wager.
• Attempting to access the Platform using VPN, proxy, or other circumvention tools to misrepresent your location.
• Harassment, abuse, or threatening behaviour directed at ek4444 staff or other players via any communication channel.

8. Intellectual Property

All content on the ek4444 Platform, including but not limited to software, text, graphics, logos, game assets, audio, video, and the overall design and layout of the Platform, is the property of ek4444 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of ek4444. Unauthorised use of ek4444's intellectual property may give rise to legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ek4444 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of data, loss of profits, or loss of gaming funds resulting from technical failure, service interruption, or unauthorised account access attributable to your own negligence.

ek4444's total aggregate liability to any player in respect of any single claim shall not exceed the total amount deposited by that player in the 12 months immediately preceding the event giving rise to the claim. Nothing in these Terms shall exclude liability for fraud, gross negligence, or any other liability that cannot lawfully be limited or excluded.

The Platform is provided "as is" and "as available". ek4444 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled maintenance windows will be communicated to players in advance where practicable.

10. Privacy & Data Protection

ek4444 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. ek4444 uses 256-bit SSL encryption to protect data transmissions and employs appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, or disclosure.

ek4444 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties except as necessary to provide payment processing services, conduct KYC verification, or as required by applicable law.

11. Responsible Gaming

ek4444 is committed to promoting responsible gaming and takes its duty of care to players seriously. The following tools are available to all registered players via the account dashboard:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit.
• Loss limits — restrict the total net losses you can incur over a defined period.
• Session time limits — receive alerts and automatic session termination after a set period of play.
• Reality checks — periodic on-screen summaries of your wagering activity and session duration.
• Cool-off period — a temporary suspension of your account for a defined period without permanent closure.
• Self-exclusion — a longer-term voluntary exclusion from the Platform, enforced by ek4444.

If you believe that gambling is negatively affecting your wellbeing, your relationships, or your finances, we strongly encourage you to make use of these tools and to contact our support team at [email protected]. For further guidance on problem gambling, please visit our Responsible Gaming page.

12. Amendments to These Terms

ek4444 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, registered players will be notified via the email address associated with their account at least 7 days before the changes take effect. Non-material clarifications may be published with immediate effect. The date of the most recent revision will be displayed at the top of this page. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your account.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising from or in connection with your use of the ek4444 Platform or these Terms, you agree to first contact ek4444's customer support team at [email protected] to attempt to resolve the matter informally. ek4444 will use reasonable endeavours to respond to formal complaints within 10 business days.

If a dispute cannot be resolved informally within 30 days of your initial complaint, either party may escalate the matter through available dispute resolution mechanisms. Nothing in this clause limits either party's right to seek urgent injunctive or other equitable relief from a competent court.

14. Contact Information

If you have any questions about these Terms & Conditions, or wish to raise a complaint or request further information, please contact the ek4444 support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 2 hours via live chat; within 24 hours by email

For responsible gaming concerns, please also refer to our Responsible Gaming page for additional guidance and self-help resources.